An excellent opportunity for an experienced Technical Account Manager to join a fast growing, successful, beauty company. My client offers the full solution from supplying both private label and branded products to highly successful leading retailers worldwide. My client are a highly respected, dynamic cosmetic and skincare company who have seen significant growth year on year. This is a really good time to join a rapidly growing business with some brilliant projects happening right now.

Job Description:

• Assist the technical sales team in providing detailed product information to clients.
• Respond to technical inquiries from clients regarding product specifications, applications, and usage.
• Help troubleshoot and resolve product issues in collaboration with the technical support team.
• Assist in the preparation of sales presentations, proposals, and contracts.
•  Support the sales team in managing customer accounts and tracking sales activities.
• Assist in organizing and participating in trade shows, exhibitions, and industry events.
• Conduct market research to identify potential clients and new business opportunities.
• Coordinate with clients to understand their needs and ensure their satisfaction with our products.
• Follow up with clients’ post-sales to ensure product performance meets expectations.
• Process sales orders, manage inventory levels, and coordinate logistics for product deliveries.

You are:

•  Proven experience in a sales support or technical support role, preferably in the beauty industry.
• Strong understanding of beauty products, their applications, and industry trends.
• Excellent communication, interpersonal, and customer service skills.
• Proficiency in Microsoft Office Suite and CRM software.
• Strong organizational and multitasking abilities.
• Detail-oriented with a strong focus on accuracy.
• Ability to work independently and as part of a team.
• Willingness to travel as needed.

Experience with digital marketing and e-commerce platforms.

• Familiarity with product development processes in the beauty industry.
• Certification in sales or technical support.