Role summary

ICTUK are looking for an IT specialist to support the delivery of IT services across ICTUK. The IT specialist will ensure a reliable network, internet, and Wi-Fi for all ICTUK operations. This position is responsible for first-line IT support, managing IT assets, and assisting in the onboarding of new employees. The role will work closely with the IT Manager to continuously improve ICTUK's IT infrastructure in line with technological advancements and organisational needs.

Role Responsibilities

• Manage all hardware and software communication tools
• Handle the maintenance and support of PC’s and servers running Microsoft software.
• Maintain and install all network devices (Both software and Hardware) ensuring reliable WIFI throughout the business.
• Ensure that all backup systems are functioning correctly and that data is easily retrievable.
• Support the IT Manager in enforcing the ICTUK IT Security policy, ensuring compliance and adherence across the organisation.
• Contribute to the continuous improvement of ICTUK’s IT service provision to meet the current and future operational standards.
• Install PC’s in both the offices and the factory
• Provide immediate response for IT issues in the office and factory as well as developing solutions to IT problems.

Required Knowledge and Skills

• Previous experience working in Microsoft environment.
• The ability to prioritise workload to meet business demands.
• Possess a strong passion for IT
• Proficient in hardware and network management

If you are interested in this role please apply now or for more information please call (phone number removed)