Help desk/Service Manager
Posted 2 days ago by PPM Recruitment
- Salary:
- £35,000 - £38,000/annum
- Location:
- Liverpool, Merseyside
- Job Type:
- Permanent
Monitor and report on service desk performance, implementing improvements as necessary. Develop and maintain documentation, procedures, and knowledge bases. Collaborate with account managers to understand client needs and ensure customer satisfaction. Stay updated on industry trends and … more