Help desk/Service Manager
Posted 2 days ago by PPM Recruitment
- Salary:
- £35,000 - £38,000/annum
- Location:
- Liverpool, Merseyside
- Job Type:
- Permanent
Lead and manage the service desk team, providing guidance, training, and performance evaluations. Ensure timely resolution of client issues and adherence to SLAs. Handle escalations and complex technical issues, coordinating with other teams as needed. Monitor and report on service … more