Help desk/Service Manager
Posted 2 days ago by PPM Recruitment
- Salary:
- £35,000 - £38,000/annum
- Location:
- Liverpool, Merseyside (12 miles)
- Job Type:
- Permanent
This role involves managing a team of 2 helpdesk operatives and engineers, handling escalations, maintaining SLAs, and creating processes to improve service delivery. The ideal candidate will have strong leadership skills, a deep understanding of service practices, and experience in … more