HVAC Service Centre Manager
Posted 07/08/2024 by Olliver Charles Ltd
About the job
Develop the profitable growth of a Service Centre within a defined geographical area, in accordance with agreed budgets and plans. Recruit, motivate and engage a team of engineers to deliver exceptional customer service.
Main Responsibilities
- Maintain close contact with business market, liaising with existing customers, promoting and securing new business using all available publicity material/sales engineering resource.
- Responsible for the cost effective identification and utilisation of human and material resource in order to support current and forecast levels of business.
- Evaluate individual’s performance and be responsible for identifying necessary training in accordance with company policy.
- Ensure that service centre administration systems operate efficiently in accordance with the Company’s operating procedure and policies.
- Exercise management control over working capital in respect of debtors and inventory, to maximise turnover with minimum overhead costs.
- Evaluate service centre performance, to report on this performance monthly and to accurately forecast short term future business.
- Ensure that all branch employees are aware of Company responsible Company safety policy and that safe working procedures are practised at all times; also responsible for all branch disciplinary matters and accident report procedures.
- Identify, evaluate and manage potential risks of service centre business.
Our Ideal Candidate
- Demonstrable people management skills & Strong leadership ability
- Good customer facing and relationship building skills
- Previous similar role within the industry
- Good knowledge and understanding of the refrigeration market
- Strong organisation and planning skills
Required Experience
- Qualified to ONC/OND level (Mechanical or Electrical) with appropriate experience in Business administration
- Minimum of three years’ people Management experience
- Must have significant experience of refrigeration, air conditioning and process engineering with which the company involves itself
The Client
Our Client is one of world’s foremost refrigeration solutions providers. Their key activities include the design, manufacture, installation and after sales care of refrigeration and HVAC products.
Pay & Benefits
We offer a competitive salary and a range of great benefits that help make J&E Hall International a great place to work. These include:
- 26 days annual leave
- Defined pension contribution plan
- Life Assurance
- Company vehicle
- Bonus Scheme
- Private medical scheme
- Company sick pay scheme
- Continued professional development, including study leave and financial support for role related qualifications
- Eye care vouchers
- Salary Extras, including shopping, hotel and travel discounts
- Type:
- Permanent
- Start Date:
- 01/08/2024
- Contract Length:
- Permanent
- Contact Name:
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- Telephone:
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- Job Reference:
- J & E HALL
- Job ID:
- 221979626
- Applications:
- Less than 10
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