Currently looking for a Handyperson for 6 months. Must be willing to travel and have a clean driving license

Main responsibilities and accountabilities

• To conduct regular communal inspections where there are schemes of properties to ensure the organisation meets it's legal and corporate responsibilities
• Ensure there are no hazards and obstructions and that relevant notices to tenants and or photographic evidence is collected for FRA system / records to ensure all communal areas are compliant with fire legislation and health & safety requirements.
• Testing of fire panel equipment and emergency lighting
• Identifying, and reporting repairs or environmental issues to the Customer Access Team or other appropriate agencies.
• To record and update inspection records in a timely manner for auditing purposes.
• Carry out water flush to communal water supplies to reduce risk of legionella.
• Close monitoring & management of communal keys & fobs, ensuring keys /fobs are stored securely and spares are ordered / made available as required.
• Assisting with access arrangements for Contractors.
• Sustaining Communities
• Build and manage strong and effective relationships with internal and external customers, colleagues, partners, agencies and support groups to support Customers.
• Utilise CRM system to pick up work tasks and record outcomes.
• Work with the Neighbourhood Housing Team to ensure delivery of neighbourhood / service plans and specific projects.
• To assist with the delivery of new build and re-investment programmes within the neighbourhood.
• To complete any other reasonable tasks requested by the Neighbourhood Housing Team, including collection of meter readings where required. Note: the introduction of Smart Meters will reduce the need for radings.
• A commitment to personal development and maintaining of general knowledge of social housing and the external factors affecting it.
• Work with the internal teams to actively encourage and promote Customer consultation and participation.
• To complete any other reasonable tasks requested by the Neighbourhood Housing Teams.Performance
• To monitor and report on performance of service contracts to internal teams, such as landscaped/grounds maintenance and communal cleaning.
• Report any identified issues relating to planned programmes being completed.
• Finance, budgets and resources

Education

• Educated to GCSE / NVQ level desirable
• ITQ or GCSE or equivalent in IT
• Holds a full driving licence

Experience & knowledge

• Proven experience of delivering excellent customer services.
• Experience of inspecting communal areas desirable.
• Experience of partnership working with internal and external stakeholders.
• Commitment to the promotion of equality and diversity (for both customers and colleagues).
• Proven ability to contribute positively to team responsibilities, performance and outcomes.
• Good knowledge and experience of Microsoft office.

INDT

Apply: If you're interested in this opportunity, then please get in touch today with our Business Manager on (phone number removed) or apply with your CV.

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