ICT Applications Officer

Lancashire Police are recruiting for an ICT Applications Officer, within the ICT Department, Application Support Team based at Hutton Headquarters.

As an ICT Applications Support Officer, you will be part of the second line support team, responsible for all critical and strategic ICT software applications throughout the Constabulary.  

The role will require you to use your technical background and knowledge of software applications to support our customers by resolving technical incidents and fulfilling service requests, which, may include building or enhancing existing solutions.

A background of providing software support or development coupled with clear communication skills are a vital requirement for this role; ensuring we provide prompt and effective support and keep our customers updated.

You will assist our staff, third parties and the wider ICT teams by ensuring that relevant information is shared and available, so any disruption to service is minimised.        

At times, there will be a requirement to perform on-call duties on an ad hoc basis for systems upgrades and if technical issues are being experienced outside of core hours.

There is no specific qualification required to apply, however whilst in post the successful candidate will be expected to complete ITIL foundation; and will be required to complete Microsoft courses in either Microsoft Power Platform or Microsoft SQL query and Microsoft Power BI.

The site is accessible by public transport and there is free car parking on site.

Please note a condition of your appointment you must undergo and pass RV vetting.

Candidates applying for Lancashire Constabulary should be aware that the use of online 'Artificial Intelligence' (AI) systems such as ChatGPT to generate application answers is NOT permitted, any candidate found to have submitted an application form using online 'AI' software to generate answers will be removed from the recruitment process with immediate effect. This may result in future applications with the Constabulary also being rejected, based on integrity. 

Our reference: SE3660

Vacancy: ICT Applications Officer

Location: Hutton, Lancashire

Salary: £27,351 - £29,874

Hours: Full time, 37 hours per week (08:00-17:00 on an informal rota)

National World / Smart Hire are advertising on behalf of Lancashire Constabulary