One of our local authority clients are currently recruiting for a Housing Officer. This is a temporary contract for 6 months with possible further extension based on budget and performance.

Main Purpose of Post/Job Summary

The post holder will provide efficient, effective and responsive housing management services within a designated work area, ensuring that services are provided in accordance with agreed policies and priorities of the council. 

Duties and Responsibilities

• To provide housing management services with a designated work area including:
  • Tenancy management.
  • Management of Anti-social behaviour.
  • Estate management.
  • Identification of Tenancy support, advice and referral to appropriate agencies.
  • Tenant consultation and participation.
  • Recovery of rent arrears and maximisation of rental and other income for all council services.
• To manage cases, maintain a direct involvement, identify the factors and develop appropriate actions in line with the priorities and practices of the council.
• To keep abreast of all relevant legislation.
• To contribute to the overall performance of the Directorate through personal performance, co-operation with other groups and in support of initiatives as approved by the Strategic Manager – Housing Management.
• Establish and maintain good lines of communication within the housing team, the council and with outside agencies concerning matters relating to the area and services managed.
• Attend meetings and undertake relevant actions and visits out of office hours as required.
• Be effective and efficient in the provision of comprehensive landlord functions giving general advice and assistance to council tenants, leaseholders and all residents.
• To receive and respond to ASB and tenancy and estate management issues and develop appropriate solutions in line with the policies, priorities and practices of the council.
• To assist in identifying tenancy support needs and make relevant referrals to appropriate agencies.
• To carry out routine tenancy visits as required including leaseholders and residents as part of a locality management approach.

The above is a brief overview of the role, details and specification will be provided should you be successful. If interested in this position, please send your CV to Jahker Miah at Coyle Personnel Ltd.