Our organisation is seeking a talented Oracle Finance Functional Analyst to join our Business Platforms Team within IT. This role is pivotal in providing technical guidance and expertise for the support, development, implementation, and optimisation of our Finance platform. The ideal candidate will ensure that the platform operates efficiently, incorporating the latest features and functionalities to support our finance-related operations.
 

Key Responsibilities:

• Provide 2nd and 3rd-level support for our Enterprise Systems and related business processes, resolving issues alongside key users and third-party support partners.
• Deliver system changes and enhancements to improve business processes, working with Managed Service providers as needed. This includes writing and analysing functional requirements and developing viable solutions.
• Support the management of the team’s workload, ensuring priorities are met.
• Own, improve, and deliver a change process to promote fixes and changes in line with business priorities and team workload.
• Log and respond to support calls within agreed SLA targets using our ITSM tool, escalating calls internally or externally as necessary.
• Create and maintain system documentation to support IT and business requirements.
• Engage with other business functions to identify requirements for new initiatives that drive improvements across our core systems.
• Develop excellent working relationships with customers and colleagues through strong interpersonal skills.
• Manage the UAT process for system changes and patching, coordinating and analyzing testing scenarios, executing tests, and supporting key users.
• Schedule patches, upgrades, and code releases in line with business priorities and team workload.

What We’re Looking For:

• Knowledge and expertise in Oracle Fusion, Oracle EBS, and Oracle Financials.
• Experience in providing support and analysis for large-scale/tier 1 ERP systems.
• Proven track record in supporting and delivering IT changes and projects.
• Familiarity with Agile methodologies.
• Ability to liaise effectively with key stakeholders, translating business needs into functional and technical solutions.
• Experience with cloud technologies (AWS, Oracle, Azure).
• Capability to work both independently and as part of a team, prioritizing and owning assigned work.
• Proficiency in using IT support tools (Project Management, ITSM, Development, and Deployment).

If you are a proactive problem-solver with the ability to translate technical capabilities into business solutions and are excited about optimizing finance platforms, we would love to hear from you. Apply now to join our team and make a significant impact!