Customer Support Officer

Posted 3 days ago by SUEZ UK

Location:
Darwen, Blackburn with Darwen
Salary/Rate:
£23,373/annum Bonus, pension

Are you an experienced administrator with Microsoft knowledge based within the Darwen Region?

Then do not miss out on the opportunity to work for the 23rd best company to work for, as per the research carried out by the Best Companies for the Sunday Times in 2020.

About the role

  • You will be working 37.5 hours per week Monday to Friday 8:30am – 5pm.
  • The starting salary for the role is £23,373 plus up to 3% bonus and company benefits such as shop discounts, gym flex and much more.

What will I be doing?

  • Dealing with all general administration duties
  • Resolving invoice queries
  • Liaising with suppliers
  • Maintaining filling systems
  • Monitoring a high-volume inbox
  • Handling contract renewals

What are the requirements?

  • You must be highly organised, have a keen eye for detail, methodical and analytical (required)
  • Experience using Microsoft Excel (required); However, it would be advantageous if you have advanced experience on excel such as the use of pivot tables and V-Look ups.
  • Experience with data input (desired)
  • Experience with CLEAR/Salesforce (desired)
  • Full training on the above will be provided.

**This role is internally known as a Customer Service Administrator**

Who we are

At SUEZ the efficient and sustainable management of resources around the UK is at the heart of everything we do. Respect – acting ethically and with integrity – is one of our core values. We’re passionate about the environment and believe in protecting our world. With true team spirit, we can give our customers a standard of service that goes above and beyond and ensure that our local communities have access to essential water and waste services

We thank our people for all they do with development opportunities, wide-ranging benefits and rewards that reflect their hard work. In a friendly, supportive environment, you’ll be inspired to grow and play your part in creating a better future for all.   

**NO AGENCIES PLEASE**

Type:
Permanent
Contract Length:
N/A
Job Reference:
RR-u43yro4873ry
Job ID:
221955112

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