IT Systems and Network Engineer (3rd Line)

Full Time/ Permanent

£42,210 - £46,133 - Depending on experience & qualifications

Based at St. Albans campus with travel to Welwyn Garden City and Borehamwood

We are seeking a talented and experienced IT Systems and Network Engineer (3rd Line) to join our existing IT Solutions Team. The ideal candidate will have a strong background in supporting education focussed applications alongside strong capabilities in implementing and supporting Microsoft Server, VMware and Aruba networking solutions.

IT Systems and Network Engineer (3rd Line) - Key Responsibilities:

• Provide third line IT support to achieve the objectives of the department
• Support colleagues with first- and second-line support remotely and in person as needed.
• Act as a key point of contact for third party IT Infrastructure and systems support, upgrades and installations
• Lead on maintenance, configuration, installation of key IT platform systems and hardware and ensure all IT colleagues are aware of relevant events, issues and good practice
• Ensure methods of user account and security management are robust, fit for purpose and secure.
• Lead and promote cyber security best practices.
• Work collaboratively with IT colleagues on IT infrastructure and systems projects through the entirety of the IT project lifecycle
• Contribute expertise in supporting, designing and developing the College’s IT infrastructure and systems, including storage, servers, virtualisation, network services and user directories.

IT Systems and Network Engineer (3rd Line) - Required Skills:

Essential

• ITIL Foundation or equivalent experience in an SLA based IT service environment
• Degree level IT qualification or demonstrable equivalent experience
• Minimum 5 years’ relevant technical experience
• Experience leading technical projects
• In depth understanding and experience managing a medium sized Microsoft based networked environment including Windows Server 2016 onwards and Microsoft 365 (Entra ID) experience
• Experience of VMWare and Hyper-V virtualisation technologies.

Desirable

• Knowledge of networking concepts
• Knowledge of Android and iOS device management

WHAT WE OFFER:

Automatic entry into the Local Government pension scheme

Life insurance

Generous Annual Leave - (30) days pro rata plus 8 days bank holiday pro rata

Family friendly policies and flexible working opportunities available

Excellent CPD Opportunities to grow and develop through mentorship and coaching.

Free Onsite Parking

Subsidised onsite restaurant.

A cycle scheme and discounted gym membership

Safeguarding Statement

Oaklands College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Employment is subject to an enhanced DBS check and satisfactory safeguarding checks.