Job Title: Claims Advisor

Location: Stockport

Remuneration: £23,500pa (rising to £25,000pa when you go permanent) PLUS uncapped bonus structure paid monthly

Contract Details: Temp to Perm

Responsibilities:

• Calling clients who have started their claim application, providing exceptional customer service and encouraging them to complete the process.
• Using outbound call techniques to engage with clients and gather necessary information.
• Assisting clients in completing income and expenditure assessments.
• Ensuring all required documentation is obtained to support the claims process.
• Working closely with the team to deliver a seamless customer journey.
• Striving to exceed targets and contribute to the success of the team.
• Embracing a great bonus structure that is uncapped, providing ample opportunity for reward and recognition.

Are you a motivated individual with outbound call experience? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity for you to join our client's dynamic claims team as a Claims Advisor.

Our client is a leading organisation in the claims industry, dedicated to helping individuals navigate the claims process with ease. They are seeking enthusiastic Claims Advisors to join their team and make a positive impact on the lives of their clients.

As a Claims Advisor, you will be responsible for reaching out to clients who have started their claim applications but have not completed them. You will use your outstanding telephone manner and sales experience to connect with clients, build rapport, and guide them through the process. Your goal will be to ensure that clients receive the support they need to finalise their claims successfully.

To excel in this role, you should have previous outbound call experience and a natural ability to engage with customers over the phone. Your exceptional communication skills, combined with your sales experience, will enable you to motivate clients to complete their applications. Additionally, your attention to detail will be paramount as you assist clients in completing income and expenditure assessments and obtaining any missing documents.

With their uncapped bonus structure, your hard work and dedication will be rewarded accordingly. Furthermore, you will have the chance to work in a supportive and collaborative team environment, where your contributions will be valued and recognised.

If you are ready to embark on an exciting career as a Claims Advisor and become an integral part of their team, apply today with your updated CV. Join our client's organisation and make a difference in the lives of their clients while enjoying a rewarding and fulfilling career.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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