New Homes Advisor – Temporary contract approx. 6 months

The essentials:

• Working hours: Thursday to Monday (including weekends) 9:30am – 5pm
• Location: Onsite in Basingstoke
• Salary: £14ph - £17ph + holiday pay, depending on experience
• To start: ASAP

What you’ll do:

• Take calls and enquiries to the site, book appointments and show prospective buyers around the site
• Answering Rightmove enquiries, updating the database and advising to the relevant teams / departments as required to ensure follow ups
• Attending weekly site visits with site / project managers to discuss progress of the site and when plots will go live
• Progressing sales of new homes, liaising with solicitors and buyers to keep all parties updated through to completion
• Providing new home owners with all compliance materials such as gas safety certificates as needed and ensuring that everything runs smoothly on sale day
• Dealing with any snagging issues for new home owners and passing to the relevant teams / departments to resolve, keeping home owners updated as required

What you’ll need to succeed in the role:

• Previous experience in account management, customer service/customer development or retail sales. There’s no cold calling and full training is provided
• Good communication skills both written and verbal
• IT skills – proficient in MS office
• Ability to work autonomously and unsupervised (this is a standalone role)
• Strong organisational skills and attention to detail