Please note that this role will close at 00:01 on Monday 15th July, and therefore we advise getting your application in no later than midnight on Sunday 14th July.

Please submit your CV, along with a covering letter of no more than one page in length, detailing your suitability/experience and interest in the role. We'd also love to hear about what interests you about joining Ofcom. Please note, you are able to upload multiple documents at the point where your CV is requested.

About Ofcom

Ofcom is the regulator for the communications services that we use and rely on each day. We make sure people get the best from their broadband, home phone and mobile services, as well as keeping an eye on TV and radio.

Our culture is clear – we live by our values: Empowerment; Excellence; Collaboration; Agility and Respect. These define how we work to deliver our purpose, now and in the future. The behaviours which support these values set the path for a fully inclusive and innovative culture at Ofcom.

We focus not only on what we do, but how we do it. We pride ourselves on being an organisation of people who genuinely care about helping others.

Team Overview

Ofcom has a large, complex, and centrally driven change agenda to deliver which the P&C function are at the heart of. The scope of this change agenda includes but is not limited to:

• Growing the organisation at pace to deliver new accountabilities for regulating online harms
• Attracting, developing, and retaining diverse talent with the capabilities required for now and the future
• Continuing to leverage our diverse and inclusive culture
• Leading with agility, predicting, and adapting quickly to changes in the context in which we operate

Purpose of the Role

This role will be partnering with the Group Director for Online Safety to ensure these client areas are operating effectively and delivering the organisational strategy, alongside supporting the management teams in their day-to-day leadership. The role will also be expected to ensure clear People Plans are in place and reviewed, which will:

• Implement the transformation agenda through Ofcom.
• Build out organisational readiness for change across Online Safety, taking into account nuances and individual requirements.
• Map out timely reviews and help measure the effectiveness of the solutions we have implemented.
• Identify and reflect the specific needs, requirements, and nuances of the client group.
• Provide ongoing insight and feedback from the organisation into the Centres of Excellence (CoE’s), ensuring that our people solutions are fit for purpose and are working effectively across Ofcom.

Key responsibilities

• You’ll be an active partner to your Group Director, providing collaboration between the organisation and the wider P&C team to deliver cohesive and effective ‘fit-for purpose’ people strategies, tools and frameworks.
• You’ll partner with the Group Director and their Directors to ensure people priorities are supported and are aligned to the wider organisational strategy.
• You’ll lead the creation and delivery of the People Plans across your client areas, identifying common themes and barriers to effective delivery which are shared as insight into the CoE’s.
• You’ll understand (through curiosity and interest) the organisational unit strategy and priorities, and proactively identify associated people implications and opportunities for improvement. Sharing any insights with the CoE’s.
• You’ll act as a coach to your Group Director and their wider management teams, providing support, challenge and feedback on their leadership style and impact.
• You’ll manage stakeholder expectations/demands, being mindful of resource and prioritising work to meet the demands of the priorities set out in the People Plans.
• You’ll identify barriers, which prevent the organisation from operating effectively, and advise/implement strategies to minimise or remove these.
• You’ll work in collaboration with all P&C CoE teams to provide insight and feedback into the development and continuous improvement of key people strategies and frameworks, providing insight into potential barriers to effective implementation, measures and plans to mitigate risk. You will also build strong relationships to ensure that collaboration happens at the scoping, testing, and implementation stages of work.
• You’ll ensure key people processes/cycles such as strategic workforce planning, talent management programmes, pay review, succession planning, performance management, colleague engagement and action planning are executed effectively across your Group.
• You’ll negotiate complex senior exits where required, manage any external parties and work with the relevant CoEs to ensure the leaver process is concluded effectively.
• You’ll provide oversight to the Head of Business Partnering/P&C Director of all relevant risks and mitigations to be raised and addressed at SMT level.

Skills, Knowledge and Experience

• You’ll have partnered at a Senior Executive level on people initiatives across the colleague lifecycle.
• You’ll have a proven track record of creating, shaping, and executing against People Plans (from the centre out and from the business into P&C).
• You’ll have high levels of commercial and business acumen, including using data to be able to influence decisions.
• You’ll have evidence of excellent interpersonal and stakeholder management skills: building, strengthening, and influencing relationships at all levels of the organisation, challenging decisions where necessary and with the ability to coach and influence Directors in people issues and the wider people agenda.
• You’ll have experience of working collaboratively with CoE’s, knowing when and how to engage and are comfortable holding contracting conversations on ways of working.
• You’ll be proactive in resolving issues and removing barriers to change and proven experience in supporting business readiness.
• You’ll be able to influence an array of senior stakeholders and be comfortable in giving feedback and challenging on leadership style and impact.
• You’ll be confident in horizon scanning and analysing the bigger picture to spot issues and proposing and implementing course correction plans.
• You’ll be aware of and confident in articulating the broader impact of decisions and provide visibility of these to others.
• You’ll possess highly developed communication and influencing skills to build and sustain relationships, with confidence and gravitas and are able to demonstrate an array of influencing styles and how to adapt style accordingly.

At Ofcom we prioritise inclusive and diverse recruitment in order to truly reflect the society we represent.

Where positions are listed as full time, we remain open to reduced hours, part-time arrangements, job shares and other flexible working options from day one of employment.  We warmly welcome applications from candidate returning to work after a break – for whatever reason.

As a disability confident employer, we offer interviews to any disabled applicant who meet essential criteria for advertised roles.  Learn more about the scheme here.

If you need information in an alternative format or have specific preferences, please contact our recruitment team.