Customer Service Administrator
Posted 2 days ago by Search
Customer Service Administrator
Full Time 9am - 4.30pm
£12.63 - £13.73p/h DOE
Immediate start!
Office based in Livingstone
We are recruiting for a rapidly growing company in Livingston who are looking to add to their vibrant customer service department! This is a small but mighty team who work in a family-feel environment.
What will you be doing?
* Managing a customer service inbox and responding to emails
* Taking inbound calls from customers with queries
* Helping customers to process orders online
* Chasing up deliveries and processing refunds
* Liaising with 3rd parties to resolve issues
* Responding to reviews on Trustpilot
What do you need?
* Ability to work in a fast paced environment
* Showing empathy and understanding
* Excellent communication verbal and written
* Resilient and able to bounce back!
* Strong IT skills and able to use multiple systems
* Problem solving and able to prioritise work load
If this sounds like the role for you, apply now!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
- Type:
- Permanent
- Start Date:
- 15/07/2024
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- Req/653812BAK_1720094788
- Job ID:
- 221947185
- Applications:
- Less than 10
Remember: You should never send money to a prospective employer or disclose any financial information. Should you encounter any job listings requesting payments or financial details, please reach out to us immediately. For further guidance, visit jobsaware.co.uk.
