Opportunity to join an organisation which supports some of the most recognisable employers in the UK!

Our client, an award-winning education management company, is looking for a Customer Support Officer to join their friendly team at head office in Doncaster.

What's On Offer

• Free onsite gym
• Generous holiday entitlement
• Critical illness cover
• Competitive pension scheme (8% employer contribution)
• Training, apprenticeship and career development opportunities

The Role

• Act as the main point of contact for customers (training centres/employers)
• Build relationships with customers (training centres/employers)
• Provide information/advice on the qualifications available
• Promote qualifications available and other related products/services
• Ensure excellent customer service
• Support customers with compliance
• Process tutor applications to deliver qualifications
• Run reports to monitor customer activity/spending

What You'll Need

• Excellent customer service skills and telephone manner
• Ability to build positive relationships with customers
• Accurate administration and date input skills
• Strong communication skills - written and verbal
• Computer literate - competent in MS Office

JS Recruitment UK Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. As soon as a decision has been reached, we will contact shortlisted applicants. If you are shortlisted, JS Recruitment UK Ltd will collect your personal data (which may include sensitive personal data). JS Recruitment UK Ltd will process your personal data for the purposes of providing you with work-finding services and/or information relating to roles relevant to you. We will only use your personal data in accordance with the terms included in the privacy notice which can be viewed on our website.

Unfortunately, due to the high volume of applications we receive we are unable to notify unsuccessful applicants.

JS Recruitment is committed to promoting equality of opportunity for all. Applications from individuals are encouraged regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.