Customer Service Assistant

Posted 04/07/2024 by Jewson

Location:
Stevenage, Hertfordshire

Are you based in the Stevenage area?

Do you have a passion for working with people?

Are you looking for part-time, flexible hours?

Jewson Stevenage, a leading building materials distributor in Northern Europe, is on the hunt for a Customer Service Assistant who's as passionate about great service as we are.

  • This vacancy is for 4 hours per week on a Saturday 8am-12pm, with potential for additional hours during the week

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Location: 23 Gunnels Wood Rd, Stevenage SG1 2BH

Key Responsibilities

  • Welcome customers to the branch and take an active interest in their projects

  • Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values

  • Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey

  • Maintain stock levels in both the shop area, carrying out regular stock counts

  • Keep the branch looking clean and tidy, to make a great first impression on our customers

  • Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work

What's in it for you?

  • Retirement Savings Plan (Pension) - with Legal & General

  • Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.

  • WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway

  • Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)

  • Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover

  • Employee Discount

  • Refer a Friend scheme

  • Wellbeing Centre via WorkPerks

  • New Reward and Recognition programme - launching soon!

Required Skills and Experience

  • A flexible attitude to work with a positive can-do attitude

  • A degree of IT literacy
  • A passion for working with people

About us

At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

Type:
Part Time, Permanent
Contract Length:
N/A
Job Reference:
JR21836_1720082771
Job ID:
221944883

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