Rullion are looking to recruit for the following Role:

• Administrator
• Location : Manchester
• Inside IR35
• Hybrid Role
• Full time hours
• Monday to Friday (core hours 8.30-4.30)
• Rate : £14.59ph
• Parking on Site.
• 6 months intially but rolling (Long term contract)

Key responsibilities as follows:

• Ensuring all required spare parts are ordered and expedited for upcoming requests.
• Placing large parts orders for Projects
• Providing support to other businesses for procurement activities.
• Management and stock takes for PPE
• Maintenance and support for OneSRM.
• Providing administration Support for Coordination and FS.
• Maintaining a telephone pick up rate defined by the business and documented in a SLA.
• Supporting with Call logging all contract calls received etc.
• Ensuring the compliance with the relevant KPI targets.
• Escalate issues to the applicable Manager according to defined parameters.
• Ensures a high quality standard of the ticket / activity / iBase / customer data base entries.
• Monitor customer satisfaction requirements.
• Prequalification Questionnaire support for the FS elements.

Key competencies:

• Excellent interpersonal skills, in particular telephone skills, are essential.
• Excellent communication skills with the ability to communicate with managers and customers.
• Exceptional organisational skills with the ability to prioritise tasks.
• An understanding, appreciation and experience of providing high level customer service.
• An ability to be innovative and address problems with creative solutions.
• The ability to work within a team or on own initiative in a high pressured environment.
• Customer facing background experience
• Ideally procurement/buying experience desired but not essential.
• Confident in dealing with stakeholders in pressured situations.
• GSP Desirable but not essential - Using CRM Systems would be a good advantage
• Microsoft/Excel/Word skills - Basic.

If avialble please email CV and a member of the team will be in touch.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.