Fares & Ticketing Specialist
Posted 30/07/2024 by C&M Travel Recruitment
Fares & Ticketing Specialist
This upmarket Tour Operator are looking for a Fares & Ticketing Specialist to join their team. This role encompasses a range of tasks using Amadeus GDS including issuing tickets, flight schedule changes, out of date range bookings and all flight related tasks. This role would suit candidates with experience in a fares & ticketing role. Salary circa £30k and an excellent opportunity to join this award winning luxury travel company.
Fares & Ticketing Specialist - Role & Responsibilities:
- Ensure all tickets are issued according to time lines and rebooking flights as appropriate to ensure best possible fares.
- Monitor airline queues and ensure appropriate action is taken, sending schedule change letters to customers as required.
- Support the reservations team with ad hoc pricing requests.
- Book out of date range flights.
- Maintain and build good working relationships with trade partners.
- Ensure collection of passenger information for ticketing purposes.
- Support with preparation of travel documentation.
- Taking overflow calls for the Reservations team when necessary.
- Proactively deal with customer feedback relating to flights.
- Update flight content on in house reservations system.
- Responsible for updating hotel status report twice weekly.
Fares & Ticketing Specialist - Skills & Experience Required:
- Good overall knowledge of the aviation / travel industry, specifically in relation to flights.
- Excellent understanding of airline contracts and fares.
- Knowledge of IATA / BSP ticketing procedures.
- Solid Amadeus GDS proficiency.
- Must have strong organisational and time management skills and be able to effectively handle multiple priorities and meet deadlines.
- Strong communication skills
- Must be able to work in a team-based environment as well as on own initiative.
Fares & Ticketing Specialist - Additional Information:
- Salary circa £30k (some flexibility depending on experience)
- Office based, with some flexibility for hybrid working after probationary period.
- Monday to Friday 9 to 5.30
- Ad Hoc emergency out of hours calls for ticketing assistance.
- Range of company benefits and travel discounts.
Please apply for the position of Fares & Ticketing Specialist online or email your cv to (url removed)
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- Type:
- Permanent
- Start Date:
- ASAP
- Contract Length:
- N/A
- Contact Name:
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- Telephone:
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- Job Reference:
- 58984A_1720015851
- Job ID:
- 221941029
- Applications:
- Less than 10
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