Gas Service Manager

Salary: £50,000- £55,000 depending on experience

Contract: Permanent

Location: Andover

Job Purpose:

Overall management of heating maintenance contracts. Management of all engineers and administration staff working on such contracts, carries out costing of works and management of works, processing of Certification, schedule of rates, and liaison with all clients under this department. Reporting to Head of Heating & Electrical. Ultimately overall accountability for the delivery of assigned contracts.

Duties:

• Controlling and planning/forecasting all regular annual planned Service and reactive maintenance works.
• To deliver a high-quality service to the client and their customers, through strict management and enforcement of company processes.
• Manages staff and systems, analysing operating practices, implementing changes to work load and materials delivery schedules to site/van stocks and POD processes.
• Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities, including development of trade staff by the same opportunities.
• Resolves technical problems by coordinating preparation of reports and communication with staff, analysing data, and identifying solutions, and then costing for variations.
• Manage contractual compliance day to day for service of heating systems and repairs.
• Ensure quality of all operational staff by way of auditing regularly on site to prove competence and compliance of onsite engineers with the company procedures.
• Provides information by answering questions and requests to clients, quickly and efficiently.
• Maintains supplies of materials and organization of logistics by close liaison with procurement, stores and staff on site.
• Completes operational requirements by scheduling and assigning administrative staff; expediting work results through management of team leaders and contract leads.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Maintains weekly operational and financial reporting on progress and completions, assisting in preparation of valuations alongside commercial team.
• Responsible for all staff in the department, disciplinary procedure, tool box talks and sales review meetings with any sales staff, also review of P&L for department each month.
• Contributes to team effort by accomplishing related results as needed.
• Liaison with accounts staff with regard to cost cutting and efficient operation of their department.
• Management of all heating maintenance works on allocated contracts as per operations manuals and operating protocols.

Skills/Qualifications:

• Project Management, budget control, spend control and authorization, ordering, training, technical auditing experience, C&G, NVQ in relevant trades, Word and Excel experience, surveying and cost analysis experience.

Experience Required:

• Experience of working on large scale maintenance programs particularly within social housing sector, planning & managing large volumes of visits, including experience of budgeting and Health and Safety Management.

If interested, APPLY NOW! Alternatively, please send a copy of your CV to (url removed)