Debt Recovery / Customer Services
Posted 01/07/2024 by Dynamite Recruitment
Plenty of free parking and good public transport options are available!! 37 hours per week, an occasional day of working from home can be considered where needed.
Dynamite recruitment is working with a specialist business who are based in Portsmouth. Due to exciting plans for 2024, we are looking to recruit a Debt Recovery Officer to join their business.
As a Debt Recovery Officer, you will be responsible for:
Dynamite recruitment is working with a specialist business who are based in Portsmouth. Due to exciting plans for 2024, we are looking to recruit a Debt Recovery Officer to join their business.
As a Debt Recovery Officer, you will be responsible for:
- Receive and make outbound calls.
- Respond professionally via email.
- Support with the training of new staff members.
- Input payments onto the system.
- Chase outstanding payments.
- Investigate cases and send out relevant correspondence.
- Explain payment plan options to customers, ensuring they are well informed.
- Maintain logs of reoccurring debt.
- Investigate false claims.
- Administrative experience
- Knowledge of using all Microsoft packages including Excel
- Excellent communication skills both written and verbal.
- Outstanding attention to detail and show initiative.
- The ability to work to processes and deadlines.
- Previous experience within an Admin position.
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- 15244231111
- Job ID:
- 221921870
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