Are you a detail-oriented and organized professional seeking a dynamic role in a fast-paced environment? We have an exciting opportunity for you!

Position: Admin Assistant (Disrepair and Ombudsman)
Contract Duration: 9 Months
 

About Us: Join our client who are committed to ensuring quality and fairness in housing services. As a leader in the industry, they strive to uphold the highest standards in addressing housing disrepair issues and liaising with the Ombudsman.

Key Responsibilities:

• Manage and process disrepair claims, ensuring all documentation is accurately maintained.
• Act as the main point of contact for communication with the Housing Ombudsman.
• Maintain detailed records of all correspondence and case progress.
• Coordinate with internal departments to gather necessary information for case resolution.
• Prepare and submit reports on case statuses and outcomes.
• Provide administrative support to the disrepair team, including scheduling meetings and managing calendars.

What We Offer:

• Competitive salary and benefits package.
• Professional development opportunities.
• A supportive and collaborative team environment.
• The chance to make a meaningful impact in the housing sector.

Requirements:

• Proven experience in an administrative role, preferably within a housing or legal context.
• Strong organisational skills and attention to detail.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite.
• Ability to handle sensitive information with confidentiality.
• Experience dealing with disrepair cases and/or the Housing Ombudsman is highly desirable.

If you have suitable experience please call Luke today!