Polypipe Civils & Green Urbanisation, are a leading manufacturer of water management solutions, surface water drainage products, and cable protection systems, these sit alongside our Green Urbanisation offering, providing a full solution for water management. With a large proportion of our products made from recycled materials sustainability sits at the heart of all we do.

Role: As a Transport Administrator successful candidate will be Responsible for the despatch of the drivers and subcontractors’ paperwork, with providing the highest level of customer service.

Working Hours: Monday - Friday,

Rotational Shift:

06:00 - 14:30

13:30 - 22:00

Responsibilities:

• Engage with all external customers by communicating in a friendly and professional manner ensuring that they are left with a lasting positive impression of our delivery service.
• Answering and responding to all incoming calls in a prompt and polite manner.
• Ensure that any external customer’s queries or concerns are dealt with in a professional, friendly, and courteous manner, following the relevant company guidelines.
• Ensure inbound/outbound paperwork is completed promptly and accurately.
• Booking in of external collections
• Responsible for checking haulier invoices
• Undertake administrative and filing duties to meet needs of Transport Administration.
• Participate as an effective and willing team member in order to achieve individual and team goals.
• Ensure that the Health and Safety of yourself, Customers and Colleagues is not at risk, by taking all reasonable steps to ensure safety in the workplace.
• Adhere to all Company policies and procedures.

Requirements:

• Geographical knowledge
• Knowledge of drivers hours, regulations and legislation would be desirable but not essential
• A good standard of PC Literacy
• Able to accurately complete paperwork
• Proven ability to work well within a team
• Previous administration experience would be advantageous but not essential
• Previous experience working in Transport Environment

Benefits:

• 25 days holiday entitlement plus bank holidays.
• Save as you earn Sharesave Scheme
• Contributory pension scheme
• Life assurance (linked to pension scheme membership)
• Free flu vouchers
• Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services
• Staff discount on all Genuit Group products
• Free on-site parking