Customer Service Administrator

Posted a week ago by Parkside

Location:
Uxbridge
Part-Time Customer Service Representative (Temporary)

Office location:
Stockley Park, Uxbridge UB11

Are you a parent looking for flexible work during school hours? Or perhaps a university student seeking a part-time role over the summer? Join our team and gain valuable experience while enjoying a balanced work-life schedule!
Key Responsibilities:
  • Respond to customer inquiries via email with empathy and professionalism.
  • Handle customer concerns and complaints effectively, ensuring a positive customer experience.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with the team to improve customer service processes.
Requirements:
  • Previous experience in back office customer service, particularly in email correspondence.
  • Excellent written communication skills.
  • Strong empathy and the ability to understand and respond to customers' needs.
  • Reliable, punctual, and able to work independently.
Working Hours:
  • Part-time, flexible hours to suit school schedules or summer availability.
  • Ideal for parents or students seeking work-life balance.
**Why Join?**
  • Friendly and supportive team environment.
  • Gain valuable customer service experience.
  • Flexible working hours to fit your lifestyle.
If you have a knack for writing empathetic and professional emails and are looking for a part-time role that fits your schedule, I would love to hear from you!
Type:
Temporary
Contract Length:
N/A
Job Reference:
752655
Job ID:
221913422

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