Customer Service Manage

Posted 26/06/2024 by On Target Recruitment Ltd

Location:
Sutton Coldfield

The Company: 

Customer Service Manager 

  • UK manufacturer with award winning products used in the electrical market. 

  • International distribution network across Europe and USA. 

  • Stable team with growth potential. 

  • Established company with industry leading brands. 

  • Opportunity to join in a leadership role and help increase sales and customer satisfaction. 

The Role: 

Customer Service Manager 

  • Opportunity to join a dynamic manufacturer. 

  • Managing a team of sales support advisors. 

  • The team provide quotes to electrical wholesalers and contractors and progress orders. 

  • Your role will be the day-to-day management of the team including coaching, appraisals and disciplinaries. 

  • Working to improve metrics within the business using process improvement techniques and data analysis. 

  • £Competitive, Company Bonus, Pension, Healthcare, Life Assurance, Phone/Laptop. 

  • This should be seen as a great opportunity to become an integral member of the leadership team. 

The Ideal Person: 

Customer Service Manager 

  • Strong leadership skills in a customer focused environment. 

  • Strong analytical and IT skills – particularly Excel. 

  • Ideally will have SAP experience, but not essential.  

  • Great with customers. 

  • Able to bring enthusiasm and balance. 

  • Good communication skills. 

  • Good sense of humour. 

Consultant: Darren Wrigley  

Email: (url removed) 

Candidates must be eligible to work and live in the UK. 

About On Target 

At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally. 

Type:
Permanent
Start Date:
ASAP
Contract Length:
Full-Time
Job Reference:
OTRDW260624B
Job ID:
221902966

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