We are recruiting on behalf of our client for a vibrant person to become part of company set to revoluntionise the property rental sector.

As a Claims Handler you'll be responsible for your own caseload and working to resolve claims as quickly and efficiently as possible. Your main method of resolving disputes will be to ensure that we pay fair claims as quickly as possible and that we stop unfair claims from being paid at all.

The right candidate is personable, logical, articulate, hardworking, and self-motivated. This role will be reporting to the Operations Manager.

The Important Bit! 

Salary: £25,000  + bonus + excellent benefits

(Monday - Friday: 9am - 5:30pm) office based for training then hybrid/remote

What you'll be doing:

• Answer customer calls in a polite & professional manner
• Process all calls in a timely manner
• Build excellent relationships ensuring all queries are resolved to the highest standard
• Respond to emails
• Keep systems & processes accurate & up to date
• Follow strict processes and procedures in line with FCA regulations

Is this you?

• Loves to talk to people, even when you're resolving a difficult situation
• Cares about what you do and have a passion for our mission 
• Write & speak English well
• Listen and respond to the points customers make
• Enjoys working with a team and helping to build something special
• Is intellectually curious; we love to learn and want you to as well!
• Is a natural problem solver and willing to go above and beyond.

What we can offer you

Work alongside an experienced, passionate team of forward thinkers who want to change the property market, for good. Take the time you need to enjoy life outside of work. Our client offers 25 days annual leave, plus all bank holidays, plus an extra day off on your birthday! Company pension + life insurance, 360 wellness scheme plus more.