Overview of the Role

We are seeking a dedicated and proactive Facilities/Operations Manager to assist and support the Centre Manager in the effective day-to-day running of Eagles Meadow Shopping Centre. This role is crucial in ensuring a clean, safe, compliant, and welcoming environment for all visitors, tenants, and staff, working for growing managing agent, Landswood De Coy LLP.

Your responsibilities will be:

• Supervise daily cleaning and security contracts, develop emergency procedures, and assist in contract procurement, ensuring high standards, effective incident response, and compliance with legislation.
• Ensure adherence to health, safety, and fire regulations, manage waste disposal and external maintenance contracts, and maintain the shopping centre's aesthetics, promoting a pleasant environment.
• Investigate incidents for public liability claims, prepare and manage budgets, handle tenant enquiries, and foster relationships with retailers to enhance the centre's overall functionality and efficiency.

This role offers the opportunity to:

• Work in a dynamic and well-established shopping centre, making a positive contribution to its success.
• Develop and implement improvements to the centre's functionality and efficiency, with exciting future plans for the scheme.
• Build and maintain relationships with retailers and external contractors, being part of a dedicated team.

The right candidate will be:

• Proven track record in facilities management, including operational elements and building maintenance, ideally within a retail environment.
• Strong in communication skills, organizational abilities, and knowledge of health, safety, and fire regulations.
• Independent and team-oriented, with excellent interpersonal skills and relevant IT skills; holding SIA and Health & Safety qualifications is desirable.

The budget for this role is up to £33,000, including a wide range of perks & benefits. If the role is of interest and you'd like to learn more, please apply directly to this advert.