This role requires a Temporary Customer Service Advisor who can provide exceptional customer service support for a not-for-profit charitable organisation based in Manchester.

Client Details

This organisation is a well-established, medium-sized charity dedicated to improving the lives of the local community. With a strong presence in Manchester, it has been instrumental in providing crucial services to those in need.

Description

As a Temporary Customer Service Advisor you will be:

• Handling customer queries via mutli-channels
• Provide exceptional customer service to all clients and stakeholders
• Handle and resolve customer service queries
• Maintain accurate records of customer interactions
• Ensure all customer service standards are upheld
• Work collaboratively with team members to improve customer service
• Provide feedback on customer service issues and trends

Profile

A successful Temporary Customer Service Advisor should have:

• Experience in a customer service role, preferably in a call handling role
• Excellent communication and interpersonal skills
• A commitment to providing exceptional customer service
• Proficiency in using customer service software and tools
• Ability to work well in a team and independently
• Can commit to a 2 month temporary role

Job Offer

In return, our client can offer:

• Weekly pay
• Temp to perm opportunity
• Opportunities for professional growth and development
• A supportive and inclusive work culture
• Role within a well-respected not-for-profit organisation

With a strong commitment to professional growth and personal development, this Temporary Customer Service Advisor role is an excellent opportunity to make a difference within a renowned charity. We encourage all interested candidates to apply.