We are Touchstone, part of the Places for People Group; we are placemakers; our work impacts on the lives of people across the U.K. – providing homes to live in, communities to retire to, spaces to stay active, supported homes for independent living, and student accommodation. Our places work when they work for everyone.  

How do we do all this? By surrounding ourselves with supportive people, friendly people and can-do people. Our people live and breathe our SPIRIT values; we are the place for spirited people.

So, we want you to join us and the 12,000 other colleagues on our journey; colleagues who have helped us create places, maintain 209,000 homes, manage £4.5 billion of assets, deliver £87.9m in social value and teach 80,000 children to swim each week.  

More about your role

As one of our Property Managers you will provide first line support to all our customers consisting of tenants, clients, contractors and other external parties whilst working closely with our internal teams, ensuring all queries are resolved quickly and effectively. You will form part of our managing properties team, responsible for handling maintenance queries, serving notices when required to tenants and helping our properties attract the maximum rental. Our customers are the reason we exist, therefore you will provide an excellent standard of customer service ensuring our tenants and property owners are happy, whilst maintaining professionalism and working to our company and statutory regulations.

This role has been evaluated to suit a 'hybrid' working pattern for a trial period whereby there will be the opportunity to work from home for some days each week if preferred

For more information please download our job profile available on our website.

More about you

Our business is constantly growing, this role is due to an internal promotion and therefore we need you to be able to work under pressure and be able to manage a busy workload. As this can be a heavily customer focused role we require you to have experience of giving excellent customer service as with this role you will work closely with our tenants and landlords.

Experience working within the property sector would be extremely beneficial for this role, however here at Touchstone we strive to give you the skills to become an expert in your field by providing full support and training to ensure you are fully prepared to take on this role.

The benefits

Our ambition gives you all the challenge you could wish for and that's why we can offer you tangible and exciting career progression in a diverse and pioneering business.  

Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier; from a pension, generous holiday pay, training, sick pay, and free or discounted gym membership – to a wealth of extra perks including interest-free loans for colleagues, discounts and offers on thousands of retailers, restaurants and leisure outlets and much more.