Job Title: Development Administration Officer (internal title Development Officer)

Salary: £25,500 - £26,000 per annum

Hours per week: 35 hours (flexible options considered)

Location: At IOSH, we embrace hybrid working because we believe it's the key to achieving work-life balance, strategic success and fostering our collaborative culture. You’ll be required to work from our head office in Wigston, Leicester a minimum of 2 days per week (one of which will be a Tuesday). The remainder of your working hours will be undertaken from home.

Closing date: 21 July 2024*

Interview date: w/c 22 July 2024

About the roleWe are looking for a Development Officer to join IOSH, at this exciting time in our transformational journey. You will play a key part in maintaining the quality of our brand by reviewing learning content developed by third-party organisations through a thorough quality assurance process.

Working within a small team you will support the administration services provided by the team but will have autonomy for making decisions on whether learning content that has been created and submitted by external organisations, meets our IOSH standards. You will use your health and safety, and learning knowledge to review training courses, providing feedback and advice to organisations if they don’t meet the standards by writing clear reports to them that include recommendations to improve the content. You will be solution focused to help address and resolve any queries regarding the tailored course approval service.

What you'll bring

You will be detail focused to ensure you are proofreading the learning content and picking up on any improvements needed. You will have strong communication skills and be comfortable feeding back to a range of clients as well as internal stakeholders.

To succeed in this role, you will be confident at rapport building and relationship management. You will be experienced in writing accurate concise and supportive reports. You will be responsible for your own caseload of projects, so strong time management skills are essential, as you will be managing multiple projects with differing deadlines. It would be advantageous if you have previous experience of working in a learning and development environment.

Essential criteria

·        Significant experience of using Microsoft Office.

·        Up to date knowledge of relevant training and learning best practice.

·        A good understanding of admin processes and procedures.

·        Ability to provide verbal and written feedback including structured advice and guidance to customers.

·        Excellent report-writing skills with a high standard of written English and exceptional attention to detail to ensure all work is quality checked.

What's in it for you?

Our colleagues are supported and enabled to bring their best selves to work, to deliver exceptional outcomes. We recognise this by offering a comprehensive benefits package including:

• Hybrid working and flexibility to ensure a positive work-life balance
• 25 days annual leave (plus bank holidays) increasing with length of service, with the option to buy more
• Private medical insurance and healthcare cash plan covered by IOSH
• Salary sacrifice pension scheme, minimum of 3% employee contribution whilst IOSH contribute 5%
• Individual performance related pay scheme
• Up to five volunteering days per year
• Employee Assistance Programme to support you and your dependent's wellbeing

About us

The Institution of Occupational Safety and Health (IOSH) is the world’s Chartered body for safety and health professionals.

We know that diversity of thought, culture, perspective, and background are vital for our vision. We believe in a completely personal environment, where you’re treated like you want to be treated. No matter who you are, you can be yourself at IOSH.

We are proud to be a disability confident employer, and guarantee to interview all disabled applicants who meet the minimum essential criteria for the vacancy.

Find out more about how we advocate for, and support health and safety professionals worldwide to create a safer and healthier world of work by visiting (url removed).

How to apply
To apply, you'll need an up to date CV and some additional time to complete the application questions so we can find out more about you and your experience. Just click on the apply button below.

If you want to find out more about IOSH please visit our website, or if you have any queries about the role or recruitment process please reach out to (email address removed).

*We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested, please submit your application as early as possible to avoid disappointment.

Previous candidates need not apply.