Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. 

About the role:

We are seeking someone with exceptional technical deployment and troubleshooting skills covering a wide range of technologies. The ideal candidate will have a strong understanding of network security and associated technologies and be able to demonstrate a logical and methodical approach to design, implementation and troubleshooting.

Here’s what the role looks like:

Candidates must have excellent communication skills and be able to lead projects from design through to implementation and take ownership of problems to ensure the necessary steps are taken to diagnose and troubleshoot issues.

• Project Engineering, including but not limited to Low Level Design activity, implementation services and consultancy services.
• Provide expert level support to all clients and act as an internal point of escalation for all support related incidents where required.
• Troubleshooting and diagnosis of all network and security related incidents
• Mentoring other members of the team
• Participating in the on-call rota

Requirements

Here are the key skills and experience relevant to this role:

• Extensive experience in a similar role or field based / consulting role
• CCNP, Routing, Switching & Security with Data Centre experience in Nexus
• Strong understanding of network security principles and associated technologies
• Experience of troubleshooting complex enterprise networks and associated technologies
• Knowledge of Wide Area Networking technologies and associated routing protocols such as EIGRP, OSPF and BGP is essential to this role

• Experience of administering and troubleshooting the following technologies and platforms is essential.

• Cisco ISR and ASR Routers (2900/4000/1000ASR)
• Cisco Hyperflex and UCSx
• Cisco ASA Firewalls
• Cisco Switching (3850/3650/2960X/4500X) and associated technologies such as VTP, STP, VSS
• Cisco Data Centre Switching (Nexus 5K/7K/9K) and associated technology such as VPC and VDC
• IPSec VPN Configuration and Administration
• Cisco FirePOWER IPS
• Cisco FirePOWER Threat Defence
• Cisco SD-WAN o Cisco DNAC and Prime
• Cisco Wireless – WLC’s (C9800 series)
• Palo Alto Networks Firewalls
• Azure and AWS cloud environments
• You will be required to pass the Non-Police Personnel Vetting (NPPV) Security Clearance as set by Warwickshire Police

Experience of administering and troubleshooting the following is desirable.

• Cisco Meraki Wireless, Security and Switching technologies.
• Cisco Identity Services Engine (ISE)
• Cisco ACI - Application Centric Infrastructure HP and Aruba Platforms
• Cisco DevNet API, SDK

Benefits

At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success.

We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life.

In addition to a Competitive Salary, here's what you can expect as part of our benefits package:

Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.

Flexible working: Flexible work arrangements to support your work-life balance.  We can’t promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can.

A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more…..

At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement.  If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience.  We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us.

If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.