Warranty Project Manager - FIXED TERM CONTRACT 18 MONTHS

Location: Skelmersdale

Come join Alexander Dennis on our mission to save the planet. We are transforming public transport globally by designing, manufacturing, and servicing greener, more eco-friendly, buses and coaches.

Our people are our biggest asset, making us the hugely successful company we are. We are transforming how we work, offering team members more flexibility around how they live and work.

We’re in the middle of the biggest new product development agenda in our history and you will play a pivotal role in the success of this through the delivery of cost reduction and value analysis and value engineering projects.

What does that mean for you?

• Generous salary package – we reward our people at the level they deserve.
• A half day on a Friday. Yes, every Friday. Giving you more time at the weekend to do the things you love with the people you love.
• A 37-hour working week, with flexible working options, giving you that much needed work/life balance.
• Annual leave entitlement which increases with tenure.
• Pension scheme to help you save for the future.
• Access to our Employee Assistance Programme which offers practical, impartial support on issues impacting your life.
• Cycle to work scheme, discounted gym membership, and regular meditation sessions as your health and wellbeing is important to us.

Interested and want to find out more? Check out our YouTube channel or LinkedIn!

Your Dream Role:

We are seeking a Warranty Project Manager to manage the introduction and on boarding of a new global warranty, supplier recovery and reliability system.

Duties & Responsibilities:

• Collaborate with stakeholders to define project objectives, establish timelines, allocate resources, and create a comprehensive implementation strategy.
• Develop a deep understanding of how people use the product and past implementation projects to reach the “Standardised” stage. Including full process mapping for all markets
• Liaise with clients/stakeholders to gather detailed requirements, ensuring the software solution aligns with their organisation’s goals.
• Communicate effectively with clients/stakeholders and the project team to understand the problem the system aims to solve.
• Oversee the customisation and configuration of SaaS applications to fit specific organisation processes.
• Ensure the software addresses unique business challenges identified during requirements gathering.
• Assemble and lead cross-functional teams (developers, analysts, clients, etc.) to foster synergy and ensure smooth project progress.
• Pay attention to detail and enhance team coordination with each implementation experience.
• Ensure full testing, sign off and pre and post implementation testing is completed.
• Ensure all process, works instructions are clearly detailed and managed.
• Develop of roll out plan for all parties and create a support system for post go live actions.
• Ensure that financial policies, procedures, postings and requirements are fully understood, tracked and checked.

Skills and Experience:

• Background in warranty and supplier recovery
• Technical Knowledge: Understand industry terminology, standard business processes, and OEM warranty systems.
• Analytical Skills: Ability to assess technical documentation, interpret specifications, and analyse warranty data.
• Communication: Strong communication and interpersonal skills for collaborating with stakeholders.
• Problem-Solving: Effective problem-solving abilities to address warranty-related issues.
• ERP Systems: Familiarity with enterprise resource planning (ERP) software and warranty and supplier recovery systems.
• Warranty Management: Ideally, 5+ years of experience in a warranty management role.
• Supplier Relations: Experience working with suppliers and vendors to resolve warranty-related issues.
• Financial Forecasting: Assess future financial risk and forecast warranty costs liability.
• Experience of legal policies and procedure relations to warranty
• Highly motivated, organised, and methodical thinker
• Ability to motivate a team and work remotely with key team members

If you are a proactive and experienced finance professional ready to drive financial excellence and operational improvement, we invite you to apply for this exciting opportunity to lead our Scarborough Finance team.

Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on (phone number removed) or send an email to (email address removed)IND-H