The role

Provide fully generalist HR support to our colleagues at all levels across the business and will be an active participant in delivering the HR strategy through specific HR projects. You will also provide high level proactive and commercial Employee Relations advice and support for the operations team and functional departments. Focus of the role will be contributing to creating a responsive, expert point of contact that meets the needs of your key stakeholders.

Your team

We started out as one brand with only three team members in 2006, today we are now made up of 13 amazing brands and counting, we have offices all over the world and we’ve grown to a 4,000+ strong team we call our boohoo family – and we don’t plan on stopping yet. We have big ambitions, huge potential and a clear strategy to continually evolve and grow the business. It’s a seriously exciting time to join us and influence the next chapter of our success.

In the People team, we create a workplace where people love what they do and feel valued as they develop and grow. We support the entire boohoo family, so we focus on transforming and reimagining the entire candidate and employee experience for the better through change, growth, and opportunity. We want the Group to be the best employer within the e-commerce fashion industry.

What you’ll be doing

• Accountability for own caseload of ER matters, ensuring that the wider team has an understanding of the wider ER trends.
• Be a source of expert ER advice that is both commercial and balanced with consideration of any legal implications for people managers.
• Through coaching and influence, bring managers and colleagues to the right solution or an understanding any risks around their preferred approach.
• Maintain an up to date knowledge of employment legislation and understand how this may impact on processes and policies. Recommend changes to the ER Manager as appropriate.
• Using management information, identify ER trends and work with the Employee Relations Manager on solutions as necessary.
• Contribute to the development of standardised toolkits & ER processes and work with managers and employees to attain consistency and compliance across the business maximizing self-sufficiency.
• Contribute to projects as an HR expert as required
• Lead development sessions around HR processes and employment legislation for managers, focused on improving understanding capability to support self-sufficiency.
• Develop People metrics that provide visibility on all people issues within the areas you support, ensuring that it continues to be fit for purpose and accurate.
• Develop and amend policies and procedural documents to support our people practices.
• Contribute to the monthly HR reports and people metrics.
• Develop and deliver effective training on people management issues.
• Carry out right to work checks and all pre-employment checks.
• Partner with the senior HR team to implement the specific people strategies.
• Ensure effective support across all parts of HR (talent acquisition, recruitment strategy, reward, engagement) are met and that key performance indicators are put in place and achieved.
• Drive and embed cultural change journey and engagement programmes.
• Review and analyse people data to identify trends and recommend solutions to improve performance, retention, absence levels and conduct, employee engagement and external employer branding.
• Support high levels of ER casework as and when required.
• Hold direct management responsibility for members of the HR team.
• Any other duties as and when requested.

Working with us

To succeed here, you have to love working at pace. It’s relentless, but we love it. Change is a certainty – you need to adapt and be agile. We want you to challenge the status quo, innovate and be open to trying new things. We’re always pushing boundaries. We empower our people, giving them freedom and autonomy to learn and grow in their roles. We’re passionate, agile, creative and one team.

More about you

• Experienced as a HR Generalist with the ability to work in an agile environment
• Able to build strong stakeholder relationships quickly, gaining their trust.
• Ability to multitask, work to deadlines, prioritise under pressure and use own initiative
• Excellent team player with the ability to build effective team relationships and promote an environment of trust and flexibility
• CIPD qualified is desirable
• Proactively engage and manage diversity & inclusion initiatives
• Understanding of HR best practices, employment laws and regulations
• Strong interpersonal skills for interacting with colleagues at all levels
• Problem solving and conflict resolution to manage employee relation issues

Why join us

We’ve set our sights on dominating the global e-commerce fashion market, and because we’re 13 brands (and counting), there are plenty of opportunities to grow your career. Our mission is to create a workplace where everyone is respected, their individual differences are valued, and they can be themselves at work without exception.

• You’ll get the opportunity to take part in our various share schemes
• Benefits that support your health and wellbeing
• There’s up to 40% discount off our all of our brands
• Our social calendar? Next level
• With HQs in Manchester and London and offices across the globe (some are dog friendly!), we offer a buzzing atmosphere and the boohoo family culture wherever you work

Consistently inclusive - A workplace where everyone is respected; their individual differences are valued; and they can be themselves at work; without exception.

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