Job purpose summary: To deliver a fees recovery performance within the expectations outlined and in line with the credit policy and procedure of a global company

KEY RESPONSIBILITIES:

• Ensure that debts are paid to terms
• Meet cash & debtor day targets set by the Company
• Chase overdue invoices by telephone and email within agreed timescales
• Maintain accurate records of all chasing activity applying process at all times
• Communicate regularly with senior personnel to ensure all relevant debts are managed as necessary
• Identify changes in payment patterns and propose action to avert indebtedness
• Handle disputed invoices and support negotiation to bring payment within terms
• Provide accurate advice on queries
• Identify client issues impacting prompt payment. Understand a client’s billing and payment process cycle and propose and drive resolutions
• Operate with and manage invoicing on client portals
• Respond promptly and completely to both client and internal enquiries
• Undertake account reconciliations as required
• Support and deliver all company policies, procedures and corporate governance
• Support cash postings and reconciliations
• Manage credit note requirements
• Enforce client contracts & mitigations when applicable
• Provide ad-hoc reporting and other activity as required from time to time
• Place the core objectives of the finance team at the centre of everything we do