Follow and deliver Home Instead training and induction programmes in accordance with legislation and current industry best practice inclusive of Company Policy and Procedures.

Reflect the core values of Home Instead West Lancashire & Chorley

To act as an ambassador for Home Instead West Lancashire & Chorley

Primary Duties which could include, but are not limited to:

• Design and expand training and development programmes based on the needs of the organisation
• Deliver appropriate training programs externally to stakeholders
• Advising Senior Management of any changes to the training we provide which may be required to meet legislative requirements.
• Arranging and providing bespoke training updates for all staff
• Assisting all staff with additional training support e.g. NVQ/QCF/SVQ
• Keeping accurate training records for all staff
• Support in accessing training from local funding sources
• Assisting and contributing towards Quarterly Care Professional team meetings
• Regular contact with all Care Professionals through mentorship programme and QA process
• Support with Observational Monitoring/Spot Checks as and when required
• Support with Care Professional Inductions including observations to assess competence in line with the Care Certificate
• Support Care Professionals with personal development plans.
• Regularly review and update with changes forwarded by National Office
• Covering care shifts as and when required
• Participate in out of hours “on call” rota
• Provide up to date hand over for out of hours cover