L1 IT System Analyst
Posted a week ago by ARM
- Salary:
- £24,000 - £26,000/annum 15% shift allowance
- Location:
- Cosham, Hampshire (14 miles)
- Job Type:
- Permanent
To provide up to L1 technical and process support by utilisation of autonomic technology to help diagnose and remediate reactive customer requests via multiple channels such as ITSM platform / phone calls / chat and emails and proactive requests via monitoring solutions. Working closely … more